Ending on a high and starting with a bang!
I hope you all have had a fantastic start to 2012 – here at SLH we have certainly started the New Year as we mean to go on, with the announcement of our 2011 year end results. We enjoyed a record year – reservations revenue increased by 23% in 2011 when compared with the same period in 2010 and we also saw a fantastic 71% increase in online bookings. Melissa, I am sure your travel tales have helped inspire our guests along the way!
I personally am feeling refreshed after a wonderful stay at Pangkor Laut in Malaysia. A private island resort on the West Coast, it certainly lived up to and exceeded its excellent reputation. The service was first class from all of the staff, who were so friendly and for whom nothing was too much trouble. From ordering in my favourite beer to pampering my children, our every need was met. The range and quality of food was something I particularly enjoyed – I had one of the best Chinese meals I’ve ever experienced at Uncle Lim’s and the amazing breakfasts were also a highlight. Luckily I played squash every day with my son so the delicious cuisine hasn’t had disastrous consequences. You would have loved the Spa – it was truly the haven of tranquillity and relaxation it was described as. I long to go back!
But it’s back to work for me…and looking ahead to 2012, it’s going to be a busy year. SLH turns 21 this year and we’ll be bringing some exciting new initiatives to the table. We’re seeing particularly strong growth in China, Latin America and Scandinaviain terms of new hotels, so stick those on your wish list for the coming months. Other new properties I’m particularly excited about are Gaya Island Resort & Spa, a jungle retreat opening in Borneo in July, and Niyama, a cutting edge hotel set to inject something new into the Maldives when it opens next month – I’ve heard there will be an underwater night club and 24 hour spa. Sounds like it was built for you MV!