Ask any of my friends and they’ll tell you that I am utterly useless when it comes to technology.
It seems that I am one of only a very small number of people under the false illusion that my phone is for phoning people. Other than that and texting it sits in my bag and I wait for it to ring.
This is not something I’m proud of, by the way. I don’t wave my tech-uselessness around like a badge of honour. When I see friends using their smart phones, erm, smartly, I envy their confident swipes, swishes and clicks.
Although having said that I watched a friend research and book a holiday with their phone last night and couldn’t help but wonder if I could ever be happy doing that. The app he was using was clearly very clever and efficient. But there was no conversation, no expert advice from a voice on the end of a phone.
Yes there was plenty of information on the app and he could click through to reviews by other people, search hotels quickly, even have a mini tour of a few hotels… But I’m just too much of a chatterbox to be satisfied with that.
I want to have a natter on the phone with someone who really knows what they are talking about and loves travel like I do.
My friend told me I was old fashioned and I didn’t argue. Perhaps I am. As I researched the movement towards mobile and tablet traffic and bookings in travel it became very clear the rise is incredible and shows no signs of slowing down.
And with such great apps being built, like the SLH app for example, traffic will continue to rise and rise.
There are a lot of busy people who prefer the speed and convenience of an app. And of course there’s a whole generation coming up who use their phones for everything because they haven’t known anything different.
As long as people don’t disappear completely from travel and holidaymakers like me can still combine booking a trip with a long series of chats over the phone I’m happy to let the rest of the world let their fingers do the talking.